Shipping Policy
At ChicStories, we are committed to delivering high-quality products with a reliable and transparent shipping experience.
🌍 Shipping Coverage
We offer worldwide shipping to North America, South America, Europe, the Middle East, and Australia.
The approximate shipping time according to each country:
United Kingdom, United States, Canada, Australia: You can expect your package to arrive in 5-10 working days. Others: 15-20 working days.
*Please note that these are estimated delivery times only; therefore, ChicStories does not guarantee delivery dates.
⏱ Order Processing
Processing time: 1–2 business days
All orders are quality-checked before shipment
We process orders between Monday and Saturday. Orders will be processed within 2 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on Sunday.
🚚 Shipping Options
| Estimated Shipping Timeline | Shipping Cost | Order Amount | |
| Standard Shipping | 7–15 business days | $6.99 | Orders below $59.99 |
| VIP Express Shipping | 5–7 business days | $9.99 | $0 |
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
📦 Order Tracking
Tracking information will be sent via email after shipment.
Please fill in your address in all details. The package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
DELIVERY CLAIMS
Important: ChicStories cannot accept responsibility for packages that the carrier confirms as delivered. We do not issue refunds or credits for packages that the carrier marks as delivered.
If you have further inquiries, please contact :
📧 chicstoriesone@outlook.com
⏱ Support Hours
Monday – Friday | 9:00 AM – 6:00 PM (UTC)
ChicStories — Reliable Delivery Worldwide.